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Quality Assurance manual (QAM), Quality Assurance Plan (QAP)

Er. Parbhakar Dwivedi
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Quality Assurance manual (QAM):

It is base document outlining policy, procedures and endeavors to meet the requirement by three pronged strategy.

  • Firstly, define the scope of work and product, specify the criteria for acceptance for various materials of construction outlining the various tests of acceptance and their frequencies etc.
  • Secondly, it defines various design criteria, codes and standards, practical rules and sound engineering practices for guiding the designers in arriving at appropriate design solutions. Use of quality planning tools and techniques.
  • Thirdly, it deals with the workmanship and other aspects of construction which ensure that the design intents are realized in actual construction by adopting approved work methods. Carrying out inspections and quality audits.

Quality Assurance Plan (QAP):

No construction shall be permitted until the quality assurance/control plan has been prepared and approved. Quality Assurance plan shall encompass provision so as to ensure fulfillment and availability of the following documents/ procedures:

  • Identification of all parties involved in Q.A., their organization, management responsibilities and inter-relationship.
  • Organization chart identify all personnel responsible for quality control. The manager of the QC program shall be independent and shall report directly to the corporate management of the organization.
  • Internal Quality Assurance system of each party. Levels of cross-checking / verification. Area of responsibility and authority of each individual in the quality control system to be clearly shown.
  • Criteria for acceptance / rejection, including identification of proper authorities for taking decisions. Local rules and regulations and environmental conditions are taken into consideration.
  • The designs are carried out in accordance with BIS and other national / international standards and norms as applicable to work.
  • Work Programe - A test and inspection schedule keyed to the construction schedule and sequence of the specification to be prepared.
  • Method Statements including detailed description of procedures, instruction and reports to ensure compliance with the contract documents. Procedures to identify and control use of items and materials.
  • Working inspection, testing, reviewing of tests.
  • Non-conformity and corrective action.
  • Security, health, safety procedures and site environment plan.
  • All formats and records for documentation and control of works.
  • A description of the services provided by outside organizations such as testing laboratories, architects and consulting engineers.
  • Training schedules.
  • Items to be covered in maintenance manual.

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